Sales Tax Help and Support

We provide a number of options for times when you need help with our solutions.


Our documentation page contains all of the setup documents, getting started information, and related tools for installing our software and configuring your account. It includes documentation for our connector modules for popular shopping carts; documentation on configuring your account by logging into our server; and API information.

View Documentation


We also offer a frequently asked questions page with answers to questions we commonly receive from existing users as well as people consider our service for the first time.

View FAQs

Support Desk

Current customers can request support through our support desk.

Submit a Helpdesk Ticket

Phone Support

Urgent questions should be directed to our office at 866-400-2444.